This policy explains how Achoora Ltd handles copyright infringement concerns, including notifications submitted under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, where applicable.

If you believe that your copyrighted material has been used on our website without proper authorization, we encourage you to contact us using the information provided below.

Our Commitment to Intellectual Property

At Achoora, we value originality, creativity, and responsible business practices. We recognize the time, effort, and imagination involved in creating original content, photography, artwork, product designs, and other intellectual property.

Achoora Ltd respects the intellectual property rights of creators and copyright owners. We are committed to reviewing legitimate copyright complaints promptly, fairly, and in good faith.

When appropriate, we may remove or disable access to material that is reasonably identified as infringing.

How to Submit a Copyright Takedown Notice

If you are the copyright owner, or authorized to act on behalf of the copyright owner, and believe that material published on achoora.com infringes your copyright, you may submit a written notification to our copyright contact.

For notices submitted under 17 U.S.C. § 512(c)(3), please include the following information:

1. Your Signature A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
2. Identification of the Copyrighted Work A clear description of the copyrighted material you believe has been infringed. If multiple works are involved, a representative list may be provided.
3. Identification of the Infringing Material The exact URL or sufficient details to help us identify and locate the allegedly infringing content on our website.
4. Your Contact Information Your full name, mailing address, telephone number, and email address so that we can contact you regarding your complaint.
5. Good Faith Statement A statement confirming that you have a good faith belief that the use of the material is not authorized by the copyright owner, their representative, or the law.
6. Accuracy Statement A statement confirming that the information in your notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

Where to Send Your Copyright Notice

Please direct copyright infringement notices and related inquiries to Achoora Ltd using the following contact details.

How We Respond to Copyright Complaints

We aim to review copyright infringement notices as promptly as reasonably possible.

After receiving a complaint, we may examine the information provided, request clarification or additional documentation, and take appropriate action based on the circumstances.

Where a valid notification establishes a basis for removal under applicable law, we will act expeditiously to remove or disable access to the material, as required.

Submitting a notification does not automatically guarantee the removal of content. Each complaint will be assessed according to the information provided and applicable legal requirements.

Counter-Notification Process

If content has been removed or disabled because of a copyright complaint, and you believe this occurred due to a mistake or misidentification, you may submit a counter-notification where the applicable law permits.

A counter-notification under 17 U.S.C. § 512(g) must include:

1. Your Signature Your physical or electronic signature.
2. Identification of the Removed Material A description of the content that was removed or disabled, including its original location before removal.
3. Statement of Good Faith A statement under penalty of perjury that you have a good faith belief the content was removed or disabled because of a mistake or misidentification.
4. Your Contact Details Your full name, mailing address, and telephone number. Please also provide your email address to facilitate communication.
5. Jurisdiction and Service of Process A statement consenting to the jurisdiction of the appropriate United States Federal District Court as specified under 17 U.S.C. § 512(g)(3), and agreeing to accept service of process from the original complainant or their representative.

When the statutory DMCA counter-notification process applies, a compliant counter-notification may be forwarded to the original complainant. The material may be restored after the applicable statutory waiting period, generally 10–14 business days, unless we receive notice of qualifying legal action or other applicable restrictions.

False or Misleading Copyright Claims

We ask that all copyright complaints and counter-notifications be submitted honestly, accurately, and in good faith.

Repeat Infringement Policy

Achoora Ltd does not support repeated violations of intellectual property rights.

Where applicable, we maintain a policy for addressing repeat infringement and may suspend or terminate access or business relationships with users, contributors, or partners who repeatedly infringe copyright, in appropriate circumstances.

Third-Party Content & Intellectual Property

Our website may feature product descriptions, images, illustrations, graphics, brand names, and other materials belonging to Achoora Ltd or third parties.

Unless otherwise indicated, content appearing on our website may not be copied, reproduced, redistributed, or commercially exploited without the necessary permission or another lawful basis.

Any third-party trademarks, service marks, and brand names remain the property of their respective owners.

Updates to This Policy

Achoora Ltd may update this DMCA & Copyright Policy periodically to reflect changes in applicable laws, our operations, or copyright-handling procedures.

Updates will be published on this page. We encourage visitors to review this policy occasionally.

Questions About Copyright?

If you have questions about this policy or need assistance submitting a copyright complaint, our team is happy to help.

Contact us at contact@achoora.com or call one of the phone numbers listed above during our office hours.